Your Satisfaction Guaranteed
At the Tribute Store, our only goal is your satisfaction. To ensure this, we stock only the finest flowers, plants and sympathy gifts available to help the families you reach out to move through the grieving process and create special memories to cherish for years to come. All of our suppliers must meet strict standards for design and workmanship, and we work closely with these providers to make certain that every order placed is fulfilled promptly and accurately.
Return Policies
If you are unhappy with your order for any reason, please contact our Tribute Store advisors at (03) 9373 7000 as quickly as possible. We are happy to help you reach a satisfactory resolution to your issue, but be aware that we must adhere to the following policies:
Return Policy Exceptions
Please be advised that items are not eligible for a refund unless they arrive in a damaged or defective state. If you receive a damaged or defective item, contact our staff at (03) 9373 7000 for resolution options.